Terms and Conditions
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Account means a unique account created for You to access our Service or parts of our Service.
- Country refers to: Nevada, United States
- Company (referred to as either “the Company”, “Jason Wilhite”, “We”, “Us” or “Our” in this Agreement) refers to Jason Wilhite Holdings, L.C.
- Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website or Services offered.
- Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.
- Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
- Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
- Website refers to Jason Wilhite Holdings, accessible from www.jasonwilhite.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Business Hours refers to office hours are 9:00am to 5:00pm Pacific Time, Monday-Friday. excludes U.S. Federal holidays.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Placing Orders for Services (Overview)
By placing an Order for Goods or Services, You warrant that You are legally capable of entering into binding contracts.
Your Information
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
- Service availability
- Errors in the description or prices for Services
- Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Refunds
Except when required by law, service, product or order fees are non-refundable.
Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
Billing
You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.
Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
Payments
All services purchased are subject to a one-time payment or multiple payments. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Discover, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
Some of our services have different payment plans in which we will follow the terms as defined in the service details of the invoice prepared by our sales department. The credit card billing will appear as Jason Wilhite Holdings for any purchase made within our network of websites. Please contact us at 833-663-5400 with any credit card billing questions. Insufficient funds on checks, credit card cancellations, or chargebacks will result in additional payment processing fees, delay of service order processing, or ongoing support. You agree to pay an additional $50 for processing fees.
Failure to promptly correct past due to balances will result in a late fee, and after 60 days your account may be sent to a collection agency, for which you agree to pay all handling, collection, and legal costs. Unresolved payment will also be reported to credit bureaus, Dun and Bradstreet, Experian, Equifax, Creditsafe and other business institutions.
Subscriptions
Subscription Period
The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.
At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.
Subscription Cancellations
You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.
Billing
You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.
Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Fee Changes
The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.
The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.
Refunds
Except when required by law, paid Subscription fees are non-refundable.
Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
Specific Products and Services
Business Plan
Business Planning
When placing your order for our services please note that you will be given access to our proprietary tools in processing your order.
Therefore, service orders are non-refundable and have a no-cancellation policy in our terms and conditions. In addition, cooperation and communication are needed to complete the business plan. If you are non-responsive for more than (10) ten business days, miss or reschedule more than (2) two appointment times with the writer, or we do not receive the completed business plan questionnaire within (10) ten business days of engaging our services, all monies are immediately due and payable and no refunds will be issued. At our discretion, based on individual circumstances, we may offer a partial refund based upon the following steps of order completion: 1) if you cancel in writing prior to the first scheduled appointment with the writer, a cancellation fee of 25% of the total cost of the plan/service will be retained; 2) if you miss the first scheduled appointment with the writer, and then cancel in writing, a cancellation fee of 50% of the total cost of the plan/service will be retained; 3) if the first conversation with the writer has occurred, all fees will remain payable and due. Upon failure to pay or any other breach of this Agreement, we have the right to suspend performance of services pursuant to this Agreement by providing you with a five (5) day written notice of failure to pay in accordance with this Agreement. Such suspension shall continue until the event causing such suspension is cured or this Agreement is terminated pursuant to the terms hereof. The suspension of the performance of services shall not cause any suspension of the term of this Agreement or your payment obligations hereunder. We may, in our sole and absolute discretion, terminate this Agreement effective immediately upon written notice to you in the event that (i) provision of services would be unlawful under any applicable law, ordinance, rule or regulation; (ii) obligation to perform services hereunder remains suspended for ten (10) or more business days; or (iii) failure to pay us all amounts and fees when due. You may terminate this Agreement only in the event that a material breach of this Agreement remains uncured by us for no fewer than thirty (30) days. Upon termination of this Agreement, you shall immediately pay all amounts due hereunder. You shall not be entitled to any reimbursement, refund, or return of any amounts paid hereunder as a result of the termination of this Agreement.
The financial projections as part of your business plan will be created based upon the information provided by the client. If you are unable to provide information on financial projections we will create your projections based on similarly structured businesses.
Included with all business plans or proposal services is one revision opportunity, subject to the following revision schedule: post-draft revisions are due in writing no later than fourteen (14) calendar days after the initial draft has been completed and emailed to you for review. If a revision request is not received within fourteen (14) calendar days we will assume that the draft is acceptable and will move forward with service completion. All requested post-draft revisions must be submitted at the same time. Revisions received or requested after the fourteen (14) calendar day period or each subsequent revision, thereafter, will be completed subject to a revision fee starting at $399. Post-draft revisions are normally completed 5-7 business days after receipt.
The client acknowledges that they are in no way affiliated, associated with, employed by, or under independent contract with any other business plan consulting firm or any entity that could be interpreted as a competitor to Jason Wilhite Holdings. By engaging the Jason Wilhite Holdings service, the client agrees that this purchase is being solely used for a personal business plan development. In the event that a connection is uncovered between the client and a Jason Wilhite Business Plan competitor, the client relinquishes their right to arbitration or any form of legal action.
Client grants Jason Wilhite Holdings non-exclusive, worldwide, royalty-free rights and licenses to use the client’s name, image, and likeness (Excluding the Business Plan) for the purposes of promoting, marketing, and selling Jason Wilhite Holdings’ products and services.
Professionalism. We value our customers and will work hard to earn your trust. We also treat our clients with respect and professionalism that’s also in our terms and conditions. However, we also value our employees who deserve the same respect and professionalism. All client communication is documented and we reserve the right to move a client to a different service representative or terminate the agreement at any time with uncooperative or abusive clients. In the event of this occurrence, we reserve the right to terminate our agreement and return 50% of the order total for incomplete work.
Planning Refunds
Except when required by law, service, product or order fees are non-refundable.
Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
Business Formation Services
Incorporation Services
Our incorporation services are limited to the preparation of documents for incorporation or organization in the jurisdiction of your choosing, and do not include any State or Local filing fees. These documents will fulfill the minimal legal requirements for incorporation/organization in your chosen jurisdiction, and are not meant to serve as formal operating agreements or bylaws for your business or organization. Any additional information or clauses which you wish to include in your organizing document will be incorporated therein, however, in order to assure that your filing will be successfully processed we reserve the right to advise you against any potential pitfalls and thus we cannot include information within your incorporating or organizing documents that would lead to your business or organization’s organizing document not being successfully filed. As for advice on tax advantages our representatives are not trained to offer specific tax advantages and we cannot provide legal advice.
As we are not authorized to execute documents on behalf of your organization, we cannot make any legal filings on your behalf. Thus, all completed documents will be emailed to your email address on record with detailed instructions for filing.
Nature of the Service
Jason Wilhite Holdings, L.C. is not a law firm and does not provide legal advice. Jason Wilhite Holdings, L.C. provides a platform for information and self-help. The information provided by Jason Wilhite Holdings, L.C., along with the content on our website, is provided for your private use and does not constitute legal advice. We do not review any information you provide us for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your selection of forms, or apply the law to the facts of your situation.
If you need legal advice for a specific problem, you should consult with a licensed attorney. Neither Jason Wilhite Holdings, L.C. nor any information provided on the website is a substitute for legal advice from a qualified attorney licensed to practice in an appropriate jurisdiction.
Your use of the Services does not create an attorney-client relationship between you and Jason Wilhite Holdings, L.C., or between you and any Jason Wilhite Holdings, L.C. employee or representative.
Additional Formation Terms and Conditions: https://jasonwilhite.com/business-entity-terms-conditions
Formation Refunds
Except when required by law, service, product or order fees are non-refundable.
Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
Business License
Overview
An overview of licenses, permits, required tax registrations required for your business will be present to you in an email link. The link will provide access to the licensing authority details and contact information. All of the licenses, permits, and tax registration applications will be available for you to complete along with a complete list of associated fees and where you need to send them.
Additional License Terms and Conditions:
License Refunds
Except when required by law, service, product or order fees are non-refundable.
Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
Graphic Design Services
Graphic Design
Graphic Design and Branding. Branding your company involves the entire process in creating a unique name and image for your products or services in the consumers’ mind. We can help accomplish this through customer graphic design work and marketing campaigns with a consistent theme. Branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers.
Jason Wilhite Holdings offers a variety of graphic design solutions at very competitive pricing; however, all businesses are different with different needs, budgets, requests, competition, markets and goals etc. Therefore, it is not always possible to have a flat rate or one size fits all pricing model. Most of our services below are based on an hourly service and we reserve the right to re-price any initial quote once we have had our initial consultation and reviewed your needs. All quotes are for labor only, for printing and shipping quotes we can source a vendor for you based on quantities.
Stationary Design Services
Our stationery design services will provide your business or organization with a customized layout of text and pre-selected graphics into one standard size (3.5″ by 2″) business card template (full color, front and back), as well as one standard size letterhead (8.5″ x 11″) and envelope (3 7/8″ x 7 1/2″). All of these templates may be reproduced on the stock of your choice utilizing our printing services (for an additional fee), or any other printer you may wish to use. Your business card, letterhead, and envelope design may include basic contact information (name, address, telephone number, email address, etc.), or other self-defined content. Stationary design services do not include logo or additional graphic design services, and are limited to the creation of two proof samples per product, from which you may select one proof per product, per order. Additional proof samples requested will be priced at $175 each, per product. Changes to your selected proofs will be completed during the revision process and will be subject to the processes detailed below.
Included with all stationary design services is one revision opportunity, subject to the following revision schedule: requested revisions to your chosen proofs are due in writing no later than seven (7) calendar days after the initial proofs have been completed and emailed to you for review. All requested revisions to your chosen proofs must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $175 an hour, paid in advance. Requested revisions to your chosen proofs are normally completed 2-5 business days after receipt. The finalized proofs will be provided to you in both PNG (Portable Network Graphics) and JPEG (Joint Photographic Expert Group) formats via email.
Business Card Design Services
Our business card design services will provide your business or organization with a customized layout of text and pre-selected graphics into one standard size (3.5″ by 2″) template (full color, front and back) which may be reproduced on the business card stock of your choice utilizing our printing services (for an additional fee), or any other printer you may wish to use. Your business card design may include basic contact information (name, address, telephone number, email address, etc.), a brief listing of services, or other self-defined content. Business card services do not include a go or additional graphic design services and are limited to the creation of two proof samples per order, from which you may select one proof. Additional proof samples requested will be priced at $175 each.
Changes to your selected proof will be completed during the revision process and will be subject to the processes detailed below.
Included with all business card design services is one revision opportunity, subject to the following revision schedule: requested revisions to your chosen proof are due in writing no later than seven (7) calendar days after the initial proofs have been completed and emailed to you for review. All requested revisions to your chosen proof must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $175 an hour, paid in advance. Requested revisions to your chosen proof are normally completed 2-5 business days after receipt. The finalized proof will be provided to you in both PNG (Portable Network Graphics) and JPEG (Joint Photographic Expert Group) formats via email.
Logo Design Services
Our graphic designers strive to provide you with a customized layout of text and graphics into a logo design at an affordable price that will meet your business or organization’s branding needs; however, in order to do so we require that you provide quality, comprehensive instructions as to the desired components of this design. Logo design services are limited to the creation of three proof samples per order, from which you may select one proof. Once we have a preferred logo design, we can fine tune with 2 additional revisions.
Additional proof samples requested will be priced for an additional cost. Changes to your selected proof will be completed during the revision process and will be subject to the processes detailed below.
Included with all logo design services is one revision opportunity, subject to the following revision schedule: requested revisions to your chosen proof are due in writing no later than seven (7) calendar days after the initial proofs have been completed and emailed to you for review. All requested revisions to your chosen proof must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $175 an hour, paid in advance. Requested revisions to your chosen proof are normally completed 2-5 business days after receipt. The finalized proof will be provided to you in both PNG (Portable Network Graphics) and JPEG (Joint Photographic Expert Group) formats via email.
Additional Logo Design Terms and Conditions:
Brochure Design Services
Our brochure design services will provide your business or organization with a customized layout of text and pre-selected graphics into a tri-fold template (8.5″ x 11″) (full color, front and back) which may be reproduced on the brochure stock of your choice utilizing our printing services (for an additional fee), or any other printer you may wish to use. Your brochure design may include basic contact information (name, address, telephone number, email address, etc.), a brief listing of services, or other self-defined content. We will also provide you with up to two selections from our library of stock photography to use on your brochure design; additional selections will be priced at $125 each. Brochure design services do not include logo or additional graphic design services, and are limited to the creation of two proof samples per order, from which you may select one proof. Additional proof samples requested will be priced at $175 each. Changes to your selected proof will be completed during the revision process and will be subject to the processes detailed below.
Included with all brochure design services is one revision opportunity, subject to the following revision schedule: requested revisions to your chosen proof are due in writing no later than seven (7) calendar days after the initial proofs have been completed and emailed to you for review. All requested revisions to your chosen proof must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $175 an hour, paid in advance. Requested revisions to your chosen proof are normally completed 2-5 business days after receipt. The finalized proof will be provided to you in both PNG (Portable Network Graphics) and JPEG (Joint Photographic Expert Group) formats via email.
Flyer Design Services
Our flyer design services will provide your business or organization with a customized layout of text and pre-selected graphics into one standard size (5.5″ x 8.5″, 8.5″ x 11″, 8.5″ x 14″, or 11″ x 14″) template (full color, front and back) which may be reproduced on the flyer stock of your choice utilizing our printing services (for an additional fee), or any other printer you may wish to use. Your flyer design may include basic contact information (name, address, telephone number, email address, etc.), a brief listing of services, or other self-defined content. We will also provide you with up to two selections from our library of stock photography to use on your flyer design; additional selections will be priced at $125 each. Flyer design services do not include logo or additional graphic design services, and are limited to the creation of two proof samples per order, from which you may select one proof. Additional proof samples requested will be priced at $175 each. Changes to your selected proof will be completed during the revision process and will be subject to the processes detailed below.
Included with all flyer design services is one revision opportunity, subject to the following revision schedule: requested revisions to your chosen proof are due in writing no later than seven (7) calendar days after the initial proofs have been completed and emailed to you for review. All requested revisions to your chosen proof must be submitted at the same time. Revisions received or requested after this seven (7) day period will be completed only after the remaining balance on the order has been paid in full, and are subject to an hourly charge of $175 an hour, paid in advance. Requested revisions to your chosen proof are normally completed 2-5 business days after receipt. The finalized proof will be provided to you in both PNG (Portable Network Graphics) and JPEG (Joint Photographic Expert Group) formats via email.
Design Refunds
Except when required by law, service, product or order fees are non-refundable.
Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
Jason Wilhite works towards 100% customer satisfaction; however, in the event cancelation is needed.
Your refund would be processed as per the chart below:
All refund requests will be fulfilled as per the following arrangement:
- If a request for a refund is made before the Initial concept delivery, you would be eligible for a Full Refund (less 10% service and processing fee).
- If a request for a refund is made within 48 hours after concept delivery, you would be eligible for a 25% refund (less 10% service & processing fee).
- No refund request will be entertained after 48 hours of your initial design delivery, however since we believe in 100% customer satisfaction you’re encouraged to contact us in case of any concern.
Please be advised that in case of no response, feedback or correspondence from the client/customer (excluding any emergency, demise or intimation) for 14 days, the associated project would be halted outright and the files would be retained in the archive folder.
In order to re-commence the process, the client/ customer is liable to pay the re-registration of $250.
All refund requests should be communicated to the support department at [email protected] . Based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis. How to claim your refund To assure your refund request is approved, please make sure you meet the following requirements:
Claim your refund specifying your concern by contacting us via any of the following three ways:
- Call 1-833-663-5400
- Click Live chat to start to chat now
- Email [email protected]
We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department.
After the refund, your design rights would be obtained by Jason Wilhite Holdings and you would not be able to display any version of the design sent by the company. Let us also specify that:
Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product, or media, nor will you have any ownership interest in or to the same.
Working in collaboration with the Government Copyright Agencies Jason Wilhite Logo Design would share Copyright Acquisition information for the refunded designs that would restrict the re-use of the designs as original designs in the future.
If you have any questions or concerns about our Refund Policy, please contact us at [email protected].
Website Development
Overview
(a) Description. Jason Wilhite Website Development Service is an online service where individuals or entities that have signed up with Jason Wilhite Website Development as clients (each, a “Client”) can request specific assignments and project descriptions, including illustrative samples or other media (each, a “Creative”), revise those Creative (each, a “Revision”) and obtain responses (each, a “Revision”) to those Creative Revisions from Jason Wilhite Website Development. Jason Wilhite Website Development will provide you, as the Client, the service according to the Package you have chosen as detailed in section 1(e) below. Your Responses will be created iteratively through a drafting cycle of Creative, Revision and Responses, ultimately resulting in a final Response conforming to your various Creative Revision.
(b) Creative Brief and Responses. You are solely responsible for preparing detailed descriptions of each of your Creative Briefs to the Web Site, including providing samples illustrating your Creative Brief and any relevant deadlines. For each Response to a Creative Brief that you want to receive, an email reply will be generated that will contain, and be subject to, the updates you have established for the Creative or Revision Brief. Jason Wilhite Website Development is under no obligation to review a Creative or Revision Brief for any purpose, including accuracy, completeness of information, quality or clarity. Jason Wilhite Website Development may decide, in its sole discretion, to deny a Creative or Revision Brief.
(c) Reviewing Responses. When Jason Wilhite Website Development provides you with a Response, you are responsible for reviewing the Response. If you fail to promptly inform Jason Wilhite Website Development that the Response is not reasonably responsive to the related Creative Brief, you will be deemed to have accepted the Response. If you notify Jason Wilhite Website Development that you think a Response is not reasonably responsive to the related Creative Brief, you shall then submit to the Web Site a Revision Brief containing information regarding amendments or modification to be made to the initial Response. After you provide Jason Wilhite Website Development with a Revision Brief, Jason Wilhite Website Development will provide you with a subsequent Response that conforms to the additional criteria you requested. Jason Wilhite Website Development is not responsible for the content of Responses developed to the extent that such Responses are prepared to conform to your Creative or Revision Briefs.
(d) Revision Cycles. Revision cycles generally consist of unlimited additional compositions that incorporate changes you request in a Revision Brief. The purpose of the revision process is to create Responses that move your project forward in the specific direction you have determined. You may request significant changes in the first and second cycles, and the Responses generated might be quite different in nature from the original composition you selected. By the third revision request, your requests shall be modifications of the current composition only. Revision requests that depart from the then-current composition will be honored and completed in a timely manner; however, Jason Wilhite Website Development reserves the right to charge a fee for each such Revision. No revision work, which requires payment, will be started without your authorization.
(e) Packages. You may select from several Service Packages posted online.
The client will be provided with the ‘Service’ according to the Packages chosen by the Customer as detailed on the ‘Website.’ The designs, according to the ‘Services,’ will be created through the following Design process:
- Requirement Gathering
- Design Concepts
- Selection of Design
- Revision
- Feedback
- Delivery of Final Design
If the client has any design ideas or files, he/she is responsible for providing them during the requirement gathering process. If the client does not input any information or files, it will be implied that the design work relies on the input and creativity of our designers.
The client is responsible for providing accurate and complete information. We are not responsible for any misinterpretation of the information caused due to inaccurate or incomplete information.
We are also liable to deny or overlook any design input or feedback by the client, if it does not comply with the work being done. The client agrees to respect the creative input of our designers, and agrees to work harmoniously with them.
Website Refunds
Except when required by law, service, product or order fees are non-refundable.
Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
Jason Wilhite works towards 100% customer satisfaction; however, in the event cancelation is needed.
Your refund would be processed as per the chart below:
All refund requests will be fulfilled as per the following arrangement:
- If a request for a refund is made before the Planning Step 2, you would be eligible for a Full Refund (less 10% service and processing fee).
- If a request for a refund is made within 48 hours after the Design, Step 3, you would be eligible for a 25% refund (less 10% service & processing fee).
- No refund request will be entertained after 48 hours of your initial Design delivery, however since we believe in 100% customer satisfaction you’re encouraged to contact us in case of any concern.
Please be advised that in case of no response, feedback or correspondence from the client/customer (excluding any emergency, demise or intimation) for 14 days, the associated project would be halted outright and the files would be retained in the archive folder.
In order to re-commence the process, the client/ customer is liable to pay the re-registration of $550.
All refund requests should be communicated to the support department at [email protected] . Based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis. How to claim your refund To assure your refund request is approved, please make sure you meet the following requirements:
Claim your refund specifying your concern by contacting us via any of the following three ways:
- Call 1-833-663-5400
- Click Live chat to start to chat now
- Email [email protected]
Additional Website Design Terms and Conditions:
Consulting Services
Consulting
Any additional support needed outside the scope of a project, such as extra content, research, or business consulting will be subject to an hourly charge of $250+ an hour, paid in advance.
Jason Wilhite matches qualified small business owners with active banks, credit unions, investors and other lending sources. Through a proprietary matching technology, Jason Wilhite helps business owners to identify the business loan category and specific lender(s) or investor(s) that offer the best opportunity for funding.
Risk Assumption and Precautions. You assume all risk when using the Services, including but not limited to all of the risks associated with any interactions with third-parties, including but not limited to any lenders to which you are matched, referred or provided.
No Guarantees. Jason Wilhite may not be able to provide matches for every Registered User seeking to use its services. Further, Jason Wilhite makes no guarantees as to the number of matches or the ability to obtain business funding.
Securities Statements. WE MAKE NO REPRESENTATIONS, WARRANTIES OR OTHER GUARANTEES OF ANY KIND AS TO THE ACCURACY, COMPLETENESS OR TIMELINESS OF ANY PRICE QUOTES, NOR DO WE MAKE ANY REPRESENTATIONS, WARRANTIES OR OTHER GUARANTEES OF ANY KIND AS TO THE PRESENT OR FUTURE VALUE OR SUITABILITY OF ANY SALE, TRADE OR OTHER TRANSACTION INVOLVING ANY PARTICULAR SECURITY OR ANY OTHER INVESTMENT OF ANY KIND. You understand that we are not a broker or dealer in securities, and not an investment or financial advisor. You are solely responsible for your investment research. Prior to undertaking any securities transaction, you should consult a broker or other financial advisor with respect to the price, suitability, value or other aspects of any stock, mutual fund, security or other investment.
Consulting Refunds
Except when required by law, service, product or order fees are non-refundable.
Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
Net 30 Account
Your due date is 30 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month. If defaulted additional fees may apply.
Installments
The remaining balance of the total cost of the Products after the Down Payment is made will be paid in 30 days (NET 30). Financing and Payment Cost: The total cost of the products are detailed on the invoice. Net 30 accounts may be set up for automatic billing. Any past due invoices will be automatically billed and a late fee may apply.
Agreement
The Down Payment will be applied to the total cost of the Services and is non-refundable. Method of Payment of the Down Payment and Monthly Installments will be invoiced and due on receipt.
The Client is required to provide their preferred payment information to Jason Wilhite Holdings, L.C. upon signing this Agreement. The Client agrees to promptly update Jason Wilhite Holdings, L.C. in the event that there are any changes. to their preference.